Introduction
Support305 (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://support305.com (the “Site”). By accessing or using the Site, you agree to the terms of this Privacy Policy.
Information We Collect
1. Personal Information
We may collect personally identifiable information that you provide to us voluntarily, including but not limited to:
- Name
- Email address
- Phone number
- Company name
- Billing and payment details (when applicable)
2. Usage Data
We automatically collect certain information when you visit our Site, including:
- Internet Protocol (IP) address
- Browser type and version
- Pages visited and time spent on our Site
- Device identifiers and operating system details
- Referral URLs
3. Cookies and Tracking Technologies
We use cookies, beacons, and other tracking technologies to enhance user experience, analyze trends, and administer the Site. You can modify your browser settings to decline cookies, but this may limit your ability to use certain features of our Site.
How We Use Your Information
We use the information collected to:
- Provide, operate, and improve our services
- Respond to inquiries and customer service requests
- Process payments and transactions
- Send promotional materials and updates (only if you opt-in)
- Detect, prevent, and address security issues or fraudulent activity
Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share information with:
Service Providers
Third-party vendors who assist in website operations, payment processing, and marketing.
Legal Requirements
When required by law, court order, or to protect our legal rights.
Business Transfers
In the event of a merger, sale, or asset transfer, your information may be included in the transaction.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed 100% secure, and we encourage users to take their own precautions.
User Rights & Choices
Access & Correction
You may request to access, update, or delete your personal data by contacting us at info@support305.com.
Opt-Out
You can unsubscribe from marketing emails by using the “Unsubscribe” link in our communications.
Cookies Management
You can modify browser settings to control cookies and tracking preferences.
Third-Party Links
Our Site may contain links to external websites that are not operated by us. We are not responsible for the privacy practices of third-party sites and encourage users to review their privacy policies.
Governing Law
This Privacy Policy is governed by the laws of the State of Florida, without regard to its conflict of law principles. Any disputes related to this policy shall be resolved exclusively in the federal or state courts located in Florida.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of our Site after any modifications constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, you may contact us at: